Frequently Asked Questions
No, it is not necessary to contact us and check availability. Everything you can book online on our website is available and you can just book it online.
In case of shared safaris, Kili climbs and shared day trips, will the tour be cancelled if nobody else books for the same day that I book?
No, your booking will never be cancelled from our side. We cooperate with two other big safari operators and therefore can guarantee enough participants for the shared safaris offered on our website at any given date.
Also for the Kilimanjaro climbs we cooperate with partners. In almost all cases there is a group. However, even though the situation is highly unlikely, it is potentially possible that you are the only climber. In this case you will have your own porters and guide.
For the shared day trips, if you book with a lead time of one week or more, we can usually find other participants to join you. If you book with shorter time notice, you might be the only one doing the day trip.
There are 4 payment options:
Of course you will get an official invoice and payment receipt. When you book online, it will be automatically issued and emailed to the email address you provide. Should you not see the invoice, please check your spam folder, where
When making an online booking, you will immediately receive via email an automated invoice/receipt. Should you not see the invoice, please check your spam folder, where automatically generated emails might end up at some providers.
For the Kilimanjaro climbs, you will usually meet the guide the evening/night prior to your climb at your accommodation in Moshi for a briefing. You will be informed about this from us in writing.
On our website, you can find details about the safari accommodation options, including pictures and names of the campsites and lodges used.
We recommend you to arrive latest the day before the start of the safari or Kilimanjaro climb, as the safari and Kilimanjaro climb starts early in the morning.
In the online booking process on our website, you can simply add accommodation at "Kili Cottages" for the night prior to your safari/Kili climb (and also for the night after your safari/Kili climb) by checking the respective check-box. Kili Cottages is a simple, but modern and clean budget accommodation in Moshi Town, offering AC and non-AC (fan only) single, twin and double rooms.
However, if you prefer you can stay at any other hotel. For safaris we can pick you up from any hotel or public location in Moshi Town and Arusha Town at no extra cost. For Kilimanjaro climbs we would pick you up from Moshi only.
The recommended airport is JRO (Kilimanjaro International Airport). We can also pick you up from the airport on arrival (and also bring you back to the airport at the end of your holidays). If you would like to book airport transfers, just check the respective check-boxes in the online booking process.
3-7 days prior to your safari, Kilimanaro climb or day trip, you will receive an email from us informing you about the exact pick up time. Please be ready at that time at the reception of your hotel so that we can start the safari without any delay. Please inform us about the hotel/location where you would like to be picked up in the comment field when making an online booking, or if you haven't booked your accommodation yet, email it to us as soon as you have this information.
We will pick you up from your hotel or any other public location in Moshi Town and Arusha Town.
For all safaris, except for the 3 days private safari (Ngorongoro + Serengeti) the pick up time in Moshi is between 6:30am and 7:00am and in Arusha between 8:30am and 9am.
For Kilimanjaro climbs:
All Kilimanjaro Climbs start at 9am from Moshi. We will pick you up from your hotel or any other public location in Moshi Town.
For Day trips:
The Chaggaland day trip starts at 9am from Moshi. Arusha National Park day trip usually starts at 7am. Tarangire National Park day trip usually starts at 6am. All other full day trips usually start at 10am.
We will pick you up from your hotel or any other public location in Moshi Town.
What time and where do safaris/Kili climbs end? If I have might outbound flight on the same day, what time should it earliest depart?
The end time of the safari on its last day is typically:
Please note that we cannot guarantee these times as there might be reasons why your arrival at these locations delays, e.g. traffic conditions, sickness of a traveller, technical problems of the vehicle etc. So if you book a flight, make sure to allow buffer time. For international flights you have to be at the airport latest 2 hours prior to the departure time.
You can do your safari throughout the year. The driver-guides will adapt the routes within the National Parks following the migration patterns of the animals to make sure you can see a maximum amount of animals.
Rainy season is in Tanzania from middle of March to middle of May, and from middle of November to middle of December.
You can perfectly do your safari during rainy season. It will most likely not be raining throughout the day and when landscapes are green you can see many animals.
Safaris are never cancelled due to rain. The 4WD safari vehicles can pass almost any road and the driver-guides will adapt the exact routes within the National Parks if necessary.
We are a company, which is fully registered in Tanzania with TRA (Tanzania Revenue Authorities). Our company name is WU Intercultural Experience Tanzania Ltd. Our brand name for budget safaris, Kilmanjaro climbs, and excursion services is Budget Safari Tanzania.
We also are fully licensed from TANAPA (Tanzania National Park Authorities) to operate safaris and Kilimanjaro climbs in all Tanzanian National Parks.
WU Intercultural Experience Tanzania Ltd. is part of the World Unite! group of companies, which is active in 14 countries, specialising in intercultural learning opportunities abroad.
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